Local v National PEOs

So, you’ve decided to work with a professional employer organization. Smart!

Now it’s time to decide which one is right for your small business – a national or a local PEO.

Lately, there’s been a lot of talk about the benefits of partnering with a local PEO like Axcet HR Solutions – so much so, that some national providers have started marketing their satellite sales offices as local … but is that really local?

When you partner with one of these national PEOs, and an HR emergency comes up at your small business, you’ll still be forced to call a toll-free customer service number and wait on hold in hopes the national customer service representative can help you. That just doesn’t feel local, does it?

A local PEO isn’t managed by a big, corporate entity headquartered in a different state or country, but by people who share their hometown with you and your employees.

Do business with a local professional employer organization, and you’ll get four distinct advantages over a national provider:

#1:   More Personalized Service

With a local PEO, your small business gets its own dedicated team. You and your employees speak with the same few people every time you call or email, as opposed to a different toll-free customer service representative each time – or worse – having to fill out impersonal, complicated online forms and wait to get called back.

#2:   Added Convenience

Your business benefits from the local PEO’s more accessible size and close proximity to your workplace. A local PEO is directly available to you. For example, when something urgent comes up and you need expert guidance, Axcet’s team is more than happy to show up at your place of business. Most of Axcet’s clients are within 100 miles of the office - a quick drive that puts knowledgeable, reliable help at the door in hours or minutes.

This close proximity also means that if your small business needs help with onboarding, manager training, safety evaluations or benefits enrollment, Axcet can bring those services to your workplace live, in person.

#3:   Deep Knowledge of Local Laws

The Department of Labor enforces more than 180 federal employment laws. Each state has its own employment laws, too. The same is often true of counties and cities – and employers are required to comply with all of those HR-related laws.

When your small business chooses a local professional employer organization, you can expect a complete understanding of all federal laws. You get the added bonus of being partnered with a team of experts that is on top of the complicated and constantly changing local compliance laws, too … not like a national PEO, whose attention is divided among every state in the U.S.

#4:   Local Marketplace Expertise

The knowledge a local PEO like Axcet has of your marketplace is priceless. Axcet’s experts are on the ground with you, responding to hot local issues like medical marijuana in Missouri, the Crown Act in Kansas City, and even how to prepare your business for incoming severe storms.

And…

#5.   Flexibility

National PEOs often make you use their health benefits and their workers’ compensation insurance. Even if you could find better pricing or a better fit somewhere else, you’re stuck with the national PEO’s offerings. They also may charge add-on fees for certain HR, payroll or risk management services. These demands are never required of your business when you work with Axcet.

Axcet HR Solutions is local – and also entirely capable of providing full-service HR to Kansas City metro clients with offices in other states. In fact, Axcet processes payroll for client employees in Kansas and Missouri and 35 other states, which means your local small business gets all the advantages of working with a hometown PEO without giving up anything a big, impersonal national provider could offer.

Axcet HR Solutions has been Kansas City’s local PEO since 1988. Its highly tenured payroll, human resources and risk management pros have focused on serving the Kansas City area, and that won’t change. If you’ve been debating a local vs. a national PEO, now you know there’s nothing quite like the personal connection of doing business with a neighbor.

A quick phone call or email to Axcet is all it takes to learn how you can build a personal relationship with a hometown PEO team that will get to know your business and your goals and deliver HR expertise that’s exactly what you need.